Privacy Policy

We are committed to respecting and protecting your privacy.

What information do we collect?

The website only collect none personalized information for statistics.

The information exchange when the application MultiCommander is contacting our server to get new version information or to download new updates are minimal and is do not contain any information to personally identify anyone, not even ip. only metadata such as Version nr, OS version.

When MultiCommander crash a crash report is generated (unless it is disabled in settings) The MiniDump file that is generated contains crash information with minimal information and contains technical information about the crash and hardware. (CPU processor information, operation system version, process and thread and a stack trace of all the thread in MultiCommander at the time of the crash) It also contains the memory fragments used by MultiCommander for the current stacks where the crash happens. The Crash report also contains the two main settings file for MultiCommander, this files do not contain any personal information or file path The only contain information on what main options are on and off.

What do we use the information for?

The information collected from updates and download are used for getting usage statistic (Example, How may users are using Win7). The information collected from crash report are used to improve the stability of MultiCommander. If you provided contact information, we may use this to contact you for get more information. CrashDump are automatically analyzed and only a small percentage of them are analyzed manually. When crash dumps are a week old they are automatically deleted unless the crash report was flag as being interesting and needed for more investigation to be able to fix issues within MultiCommander

Is any outside parties getting access to the data?

We do not sell, trade or otherwise transfer information to any outside parties. Unless you are forced to by law

Data Removal Request

For data removal requests please contact us at http://multicommander.com/contact

Changes to out Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If you have any comments or question about our privacy policy, contact us at http://multicommander.com/contact